Privacy Policy

Effective Date: September 8, 2024

Introduction
Welcome to Studio R ("Rochelle," “Studio R”, "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website rochelle.work ("Site") and engage our services. This policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

  1. Collection of Personal Information
    We may collect and process the following types of personal information:

    • Personal Identification Information: Name, email address, phone number, and other contact details.

    • Professional Information: Job title, company name, industry, and professional background.

    • Project-Related Information: Details about your project, goals, preferences, and any other information you provide during our collaboration.

    • Technical Data: IP address, browser type, operating system, and browsing behaviour on our Site (collected through cookies and similar technologies).

  2. How We Use Your Information
    We use the collected information for the following purposes:

    • Service Delivery: To provide and manage our creative consultancy services, including project planning, execution, and follow-up.

    • Communication: To respond to your inquiries, provide customer support, and send updates related to your projects.

    • Improvement: To enhance our website, services, and user experience based on your feedback and usage patterns.

    • Compliance: To comply with legal obligations and enforce our Terms and Conditions.

  3. Disclosure of Your Information
    We do not sell or rent your personal information to third parties. However, we may disclose your information in the following circumstances:

    • Service Providers: To trusted third-party vendors who assist us in operating our Site and providing services, provided they agree to keep your information confidential and comply with the APPs.

    • Legal Requirements: When required by law, regulation, or legal process, or to protect our rights and safety, as well as the rights and safety of our clients and others.

  4. Data Security
    We implement a variety of security measures to maintain the safety of your personal information. These measures include:

    • Encryption: Use of SSL certificates to encrypt data transmitted between your browser and our Site.

    • Secure Servers: Hosting our Site on secure servers with regular security updates.

    • Access Controls: Limiting access to personal information to authorised personnel only.

    • Regular Assessments: Conducting regular security assessments to identify and mitigate potential vulnerabilities.

    While we strive to protect your data, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

  5. Cookies and Tracking Technologies
    We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us understand your preferences and improve our services. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our Site.

  6. Your Rights Under the APPs
    Depending on your location, you may have the following rights regarding your personal information:

    • Access: Request access to the personal information we hold about you.

    • Correction: Request correction of any inaccurate or incomplete information.

    • Deletion: Request the deletion of your personal information, subject to certain exceptions.

    • Restriction: Request the restriction of processing your personal information.

    • Data Portability: Request a copy of your personal information in a structured, machine-readable format.

    • Objection: Object to the processing of your personal information for certain purposes.

    To exercise any of these rights, please contact us using the contact information provided below.

  7. Confidentiality of Information
    All information you provide through questionnaires on this site, emails, phone calls, social media interactions, or any other form of communication is strictly confidential. Rochelle Flynn-Bell ensures that all personal and project-related information is sent to a private and authorised email address accessible only to Rochelle. This confidentiality commitment allows us to serve you promptly and effectively, maintaining the trust you place in Rochelle.

    For projects requiring additional confidentiality, a separate Non-Disclosure Agreement (NDA) can be arranged to further protect your sensitive information. Please contact us to discuss your specific needs.

  8. International Clients
    We welcome clients from around the world. By engaging our services, you acknowledge and agree that your information may be processed in Australia, where data protection laws may differ from those in your jurisdiction. We take appropriate measures to protect your information in accordance with this Privacy Policy and the APPs.

  9. Third-Party Links
    Our Site does not contain links to third-party websites. If in the future we decide to include links to other sites, we will ensure that these do not compromise your privacy and encourage you to read the privacy policies of any third-party sites you visit.

  10. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our Site. Your continued use of the Site and services after any changes are made constitutes your acceptance of the revised Privacy Policy.

  11. Contact Us
    If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.